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lanferman
Great Neighbour / Super Voisin

I am locked out of my account...How do I reset my password?

8 REPLIES 8

CellGirl
Model Citizen / Citoyen Modèle

@will13am 

heeheehee

I could see how that could be the case for some. It does create more work for the Moderators who are quite busy, yes, but not all of us have the time, the patience and the knowledge to do this ourselves. Present company excluded of course.


@computergeek541 wrote:

@bravo_md wrote:

Contact the Mod_Team


Mod_Team is not username for the Moderators. It is Moderator_Team.

 

In addiion, at this point, I see no reason for the member to contact moderators without first trying to automated process. The member has not yet provided any other information about the situation. In the end, contacting Moderator_Team might be necessary, but at this point, the suggestion is premature.


Some people prefer the up to 48 hour solution over the 10 minute one.  Smiley Tongue


@bravo_md wrote:

Contact the Mod_Team


Mod_Team is not username for the Moderators. It is Moderator_Team.

 

In addiion, at this point, I see no reason for the member to contact moderators without first trying to automated process. The member has not yet provided any other information about the situation. In the end, contacting Moderator_Team might be necessary, but at this point, the suggestion is premature.

RossN
Mayor / Maire

@lanferman i have you set up a self serve account? it is different than your initial sign up

CellGirl
Model Citizen / Citoyen Modèle

@lanferman 

on self serve login page, hit "forgot password"

bravo_md
Model Citizen / Citoyen Modèle

Contact the Mod_Team

geopublic
Mayor / Maire

@lanferman wrote:

I am locked out of my account...How do I reset my password?


@lanferman  Click here. 

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