Wrong plan Purchased

[Unhappy79]

I wanted to get 55 - 20 gig plan but computer automatically put me in as my old plan !!!!

[dust2dust]

What amount was paid? If you paid the $55 then try the little spinner refresh icons lower down. The caching of the page is terrible. Did you set the plan change for the next renewal?

[BKNS27]

@Unhappy79 

Clear the cache, cookie and go incognito then login to your account then change your plan (dropdown menu).

[Timer]

@Unhappy79 

don't worry contact PM support team by private message > CS_Agent  

[Outdoorsman]

@Unhappy79 

you need to contact a service rep they will fix you up 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user