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Wrong Email

BrierD
Great Neighbour / Super Voisin

I used the wrong email address to set up this account.....now I can't activate my phone. Please help.

3 REPLIES 3

@_Daniel_ 

 

Self serve mods need to be contacted.

 

Community forums you can change it yourself by clicking your avatar top of forums and selecting my settings.

_Daniel_
Good Citizen / Bon Citoyen

Hmm, I think the community area is more a forum with a separate "forum account" versus the account you setup for "self-serve" (account/SIM activation, billing, usage history, etc).

Are you talking about having setup your "community/forum" account with the wrong email, or your "self-serve" account?

If community, you may just be able to recreate a new forum account linked to the right email.

 

But if your talking about your "self-serve" account, then I think opening a ticket like @Jb456 mentioned is your best bet.

Jb456
Mayor / Maire
Need Help? Let's chat.