Wi-Fi password all of a sudden doesn’t work

[JR27]

Phone tries to connect to my wifi and message says wrong password when it is the right password. please advise 

[Lanieem]

My phone does this on occasion.  To fix I need to remove the wifi network. Under settings choose wifi, forget network on the one you're trying to connect to. Once removed restart the phone and then try reconnecting to the wifi. 

So far it's always worked for me, good luck! 

[Kvis]

Hi @JR27 

Yes technology can have its hiccups.  What about reboot (like power off/on) of your router (and modem if it's not an all in one device. 

It is common to lose connections but a reboot fixes 95% of them.

Hope this helps

[TheSterlinger]

@JR27  you could also reach out to your internet provider to  get them to reset it so you could choose a new one.

[BKNS27]

@JR27 

Look around your modem/router and look for the wifi password then look for the wifi on your phone and enter the password.

[Chalupa_Batman]

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@JR27 wrote:

Phone tries to connect to my wifi and message says wrong password when it is the right password. please advise 

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Well, @JR27 , this really isn't a Public Mobile problem and sounds more like a phone problem to me. Best advice, Google the phone and problem and hopefully you get your answer. You can try to reset your WiFi and enter it again. Make sure your firmware is up to date too.