Walmart Airdrie Sunday Sept 8,10AM

[lukevader]

We went to Walmart Airdrie to buy a pm sim card on sunday and was told by the rep we should sign up for lucky instead, its the same plan. I told him can I make calls in the USA and get 2GB of roaming data on lucky? He had NO clue PM offered that. I said just sell me my sim please...... oh nooooo we can't do that, I have to activate it. I told him no or I'll lose my RBC offer. He had NO clue about that either or even about the weekend flash sale. He absolutely refused to sell me a sim and said it's POLICY that they have to activate them. 

Anyway, we left frustrated without a card, went across the street to london drugs and got a card there for $10, went home, signed up with a referral from the mother in law with my Westjet RBC card, got charged $52.50 and after all the credits came pouring in this week my account now sits at $72 credit. Very cool. Thanks PM. Next months bill..... $52.50 again.

[will13am]

@lukevader , thanks for the feedback.  It will definitely be useful for future new customers.  If you don't mind, perhaps you could go into the store locator and enter your comments there also.  

https://www.publicmobile.ca/en/on/store-locator

[lukevader]

Just sharing purchase experiences like the header says. The wife REALLY wanted to go back to the walmart dept and show him our brand new sim card but I wanted to get home and activate it in case pm discontinued the $60 plan. Would that have been a total bummer. I hope this guy gets disciplined for this horrible service.

[LovesToPM]

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@lukevader wrote:

We went to Walmart Airdrie to buy a pm sim card on sunday and was told by the rep we should sign up for lucky instead, its the same plan. I told him can I make calls in the USA and get 2GB of roaming data on lucky? He had NO clue PM offered that. I said just sell me my sim please...... oh nooooo we can't do that, I have to activate it. I told him no or I'll lose my RBC offer. He had NO clue about that either or even about the weekend flash sale. He absolutely refused to sell me a sim and said it's POLICY that they have to activate them. 

Anyway, we left frustrated without a card, went across the street to london drugs and got a card there for $10, went home, signed up with a referral from the mother in law with my Westjet RBC card, got charged $52.50 and after all the credits came pouring in this week my account now sits at $72 credit. Very cool. Thanks PM. Next months bill..... $52.50 again.

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Good job! It pays to be well informed.