Visa debit mastercard

[hk8336]

Hello,

I'm trying to activate my sim. I entered the details for my visa debit card but it says it cannot be verfied. I'm from the UK and its a UK card.

Please help! @Moderator_Team

Thanks

[CS_Agent]

Hey there @hk8336, 

I'm sorry about this issue with your payment. 

Unfortunately, we only take Canadian credit/Visa debit cards. 

But don't worry, you can still use our payment vouchers to activate your account. Here is our voucher store locator: https://www.publicmobile.ca/en/on/how-to-pay

If you need anything else, don't hesitate to send us a private message! 🙂 

Saray

[closng]

Not sure if I remember correctly but I thought Public Mobile only accepts Canadian credit cards.

[Acekiller]

it is probably easier just to get the voucher at a retail store

[NDesai · Accepted solution]

@hk8336 A lot of people have trouble using Visa Debit card, specially if its from overseas. You can either send a private message to the Moderator_Team or purchase Public Mobile voucher from local stores like Canadian Tire, Shopper Drug mart or local gas station.