Utility and Cost

[JosephineMcL]

I just paid for 10GB of data, but I am told there is a configuration problem and it appears I have been billed in USD

[slusagm]

@JosephineMcL do you have a US credit card?  US credit cards are no longer accepted now, unless you had this setup from before.  But even with an US credit card, you shouldn't be charged with USD.  Who told you that?

can you login My Account-> Payment history and show us a screenshot of the transaction that you think was wrong?

[Sansan]

Public Mobile does not charge in USD. Where are you getting that message from?

Clear cache and check again. If you still have concerns,  you can create a ticket through the chatbot for agents to check.