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Update autopay

waynemartin1
Great Neighbour / Super Voisin
 
9 REPLIES 9

@waynemartin1, why is there two blank posts from you? Was this done intentionally or non-intellionally. 

@waynemartin1  is your account suspended?  We need some more information. What's the message when you login or call 611? Thanks.  Stay safe. 

@waynemartin1 

Setting up AutoPay means that you earn $2 every 30 days!
To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’. From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

 

2Capture.PNG

 

 

Two options are available: "Replace this credit card" and "Remove this credit card"
Use "Replace this credit card" to update the CC info

 

If you're having trouble registering or updating your credit card, here are a few tips you can try: 

 

    1. Make sure the billing information you entered is exactly as shown on your credit card statement.
    2. Do not include any apartment/condo/suite numbers, and do not enter any special characters or abbreviations in the address line.

 

vouchers.png

 

    1. Xoom
    2. Recharge
    3. Ding

 

Hope this helps!

 

 

waynemartin1
Great Neighbour / Super Voisin
 

@waynemartin1  use the screenshot below to see where to go. Remove tje card currently on fil and re-enter the new one.

Make a patment.png

When entering your debit/ credit card information:
1. Enter the credit card address exactly as it appears on your statement ( capitalize all if necessary ).
2. Leave the apartment field blank, if applicable enter your apt in the street address field ie xxx - street address.
3. Enter your postal code without spaces ( if there is a space on the credit card statement then enter the first 5 digits only with the space).

Stay safe. 

Naepalm
Mayor / Maire

Screenshot_20200424_203900.jpg

Naepalm
Mayor / Maire

@waynemartin1 

Go into aelf serve look for payment at the top, rhen click update autopay at the bottom. Some one will post this picture from a macro very soon...lol

totalUser
Mayor / Maire

You can do it from your selfserve

Click on make a payment

Then in manage your cards

Than on replace this card

https://selfserve.publicmobile.ca/Overview/payment/new-oneTimeTopUp-Page/?PostbackParameter=Overview 

Make sure you leave apt number blank in your address and don't make the space in your postal code

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