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Unable to send local text to certain numbers.

Samartitan
Great Neighbour / Super Voisin

Hi! I'm fairly new to PM, just ported my number last week. I have a moto X, and whenever I try to send a text to particular numbers, I get the follwing response.

"Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time."

Most numbers work without issue, and I am postive the numbers I am texting are local. Any solutions?

 

2 REPLIES 2

Kalla_A
Retraité / Retired
Retraité / Retired

Hello @Samartitan and @moose,

 

That is odd!

 

Could you both send me the numbers in question by private message? I will look into this for you.

 

 

Thank you 🙂

 

 

Kalla

moose
Great Neighbour / Super Voisin

I am also having the same issue. It has been like this for at least two days. The number is a 647 number. We had no issue communicating before. They can msg me and call but I cannot call or text them. I get a 'long distance' error message. 

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