02-23-2018 04:56 PM - edited 01-04-2022 03:35 PM
Hi there, I'm unable to receive all texts. It seems to be intermittent. The only thing I think changed is I upgraded to the latest Andriod Oreo.
02-23-2018 05:14 PM
@NDesaiwrote:
@ShawnC13wrote:@fooalison, have you recently returned from the US or have the US roaming addon expire? If so that is a known issue and you will need to contact the Mods to look into this for you. SOrry on Phone and don't have link to post
Link is in your signature
Tooooooo funny, forgot I had that. Thanks for the reminder!!!
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
02-23-2018 05:08 PM
@ShawnC13wrote:@fooalison, have you recently returned from the US or have the US roaming addon expire? If so that is a known issue and you will need to contact the Mods to look into this for you. SOrry on Phone and don't have link to post
Link is in your signature
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
02-23-2018 05:04 PM
@fooalison, have you recently returned from the US or have the US roaming addon expire? If so that is a known issue and you will need to contact the Mods to look into this for you. SOrry on Phone and don't have link to post
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
02-23-2018 05:03 PM
@fooalison Try clearing cache of the texting app you are using or try using another texting app like Android Messages or Textra.
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.