02-23-2018 07:22 PM - edited 01-05-2022 04:14 AM
Hi there,
I'm trying to reactivate my plan, and I can't seem to put my new credit card through, I'm constantly met with the above error and I'm close to my wit's end. Can anyone help?
02-23-2018 07:28 PM
@qwerty888 Try using incognito/private browsing mode or try another browser. If not, you can send a private message to the mod team.
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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.
02-23-2018 07:25 PM
@qwerty888, Did your plan expire?
You might need the help of one of the moderators in order to get things going again. You need to send a private message with your account info, and they will get back to you.
Click here to send them a private message.
Information regarding the moderators team can be found by following this link.