Unable to Activate eSIM

[Inemani]

My phone number got ported over from Rogers six days ago and while Public Mobile thinks that this number is now active with them - I have no access to an eSIM and so no service.  It is very challenging not speaking to a human about This.

[computergeek541]

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@Inemani wrote:

My phone number got ported over from Rogers six days ago and while Public Mobile thinks that this number is now active with them - I have no access to an eSIM and so no service.  It is very challenging not speaking to a human about This.

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This sounds like a acount provisioning/set up issue. Please use the chatbot to open a ticket at https://widget.telus.tiia.ai/publicmobile/publicmobile.html