09-14-2018 01:07 PM - edited 01-05-2022 01:48 AM
Hello everyone. When I get US Roaming for voice text and data for $20, can I add additional data to this? Thanks.
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09-19-2018 12:28 PM
If I read this correctly, I can buy additional add-on for data when I run out when traveling in the states. Let's say I get the basic with 250 MB. Will I get a message from PM bots saying that I run out and click on to add? Or do I have to monitor myself? Thanks.
09-14-2018 04:43 PM
@smp99 wrote:Can we just break this down for clarity
I buy the $20 talk/text/250mb data US Roaming add-on.
On day 5 I run out of data, what are my options.
On day 10 I want to continue another round of talk/text/data. What happens to day5 purchase?
I thought will13am described it well.
Your options at day 5 seem to be buy the data only add-on.
What seems to happen at day 10 is your day 5 purchase keeps going and you re-up the talk/text/data.
Presumably (assuming any kind of consistency with plans) then the data bucket of the talk/text/data would begin again and your other add-on stays alive until it's needed again or its 10 days are up when it expires.
Certainly it can get messy.
09-14-2018 04:02 PM - edited 09-14-2018 04:52 PM
@smp99 wrote:Can we just break this down for clarity
I buy the $20 talk/text/250mb data US Roaming add-on.
On day 5 I run out of data, what are my options.
On day 10 I want to continue another round of talk/text/data. What happens to day5 purchase?
Deleted
As will said on the previous page and z01user4 highlited below.
Thanks z10user4
09-14-2018 03:26 PM
Can we just break this down for clarity
I buy the $20 talk/text/250mb data US Roaming add-on.
On day 5 I run out of data, what are my options.
On day 10 I want to continue another round of talk/text/data. What happens to day5 purchase?
09-14-2018 01:33 PM
Thank you Will13am
09-14-2018 01:21 PM - edited 09-14-2018 01:21 PM
@RichardKCLing wrote:But the add on is on top of my quarterly quota right? Thanks.
The US usage which can only be purchased as an add-on is separate from the included plan usage. Plan usage is for use while in Canada when connected to Public Mobile.
09-14-2018 01:16 PM
But the add on is on top of my quarterly quota right? Thanks.
09-14-2018 01:15 PM
@Dunkgirl wrote:2. I need more than 1GB of data while roaming. What do I do?
Not a problem. You can buy more than one U.S. Roaming Data Add-On if you find you need more data.
Wow. Nice find. I was gonna say no from a quick search around but maybe those guys were wrong. Either that or the service changed and that announcement is in error. I didn't read further.
09-14-2018 01:15 PM
Good point re: legacy. I am not sure what my status is. 🙂
09-14-2018 01:15 PM
@RichardKCLing, you need to be careful when buying US add-ons. While you can buy multiple, you cannot buy the same one twice until the first purchase expires. Also, the add-on clock starts immediate. There is no way to add a time delay. Multiple add-ons can be running concurrently, not consecutively.
09-14-2018 01:12 PM
Thank you very much!
09-14-2018 01:09 PM - edited 09-14-2018 01:13 PM
@RichardKCLing wrote:Hello everyone. When I get US Roaming for voice text and data for $20, can I add additional data to this? Thanks.
YES as per official PM employees. (As long as you are not a legacy customer on one of the really old $19 plans) See this
https://productioncommunity.publicmobile.ca/t5/Announcements/U-S-Roaming-has-arrived/td-p/94947
You can choose an Add-On with just one of the services or a combination.
2. I need more than 1GB of data while roaming. What do I do?
Not a problem. You can buy more than one U.S. Roaming Data Add-On if you find you need more data.
I am a Legacy customer on a $19 plan and, when I try to add the U.S. Roaming Add-Ons, I get an error message.
Legacy customers on the $19 plan are not eligible for U.S. Roaming Add-Ons. To take advantage of the roaming options, you will need to change your plan