To activate a SIM card

[amydu]

Hi 

I was trying to activate a new SIM card. when i clicked on ACTIVATE SIM CARD, the screen went blank.

[Anonymous]

hey

you need to used different internet browsers .

or you can by Public Mobile Online Activation

@ https://activate.publicmobile.ca

or  you can buy it online from website public mobile

@ https://store.publicmobile.ca/collections/all

good luck 

[amydu]

thank you so much. it worked now. i used a different browser.

Amy

[amydu]

it worked. I changed to a different browser.

thank you so much for your help!

Amy

[Raven_Jet]

If things still don't work, try to clear all the cache from the browser. Then try again. It should work. Also, make sure your browsers are updated to the latest version.

[NDesai · Accepted solution]

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@amyduwrote:

Hi,

i haven't put my SIM number in yet. i was at the very first step. the screen went blank. any idea?

thanks,

Amy

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Try using incognito/private browsing mode or use another browser like Firefox or Chrome. 

[amydu]

Hi,

i haven't put my SIM number in yet. i was at the very first step. the screen went blank. any idea?

thanks,

Amy

[NDesai]

@amydu First check if you were charged for activation. If yes, the activation might have gone through properly or partially. Insert the sim in your phone and see if it works. If you weren't changed, sim card should still be valid so try activating again. This time try using incognito/private browsing mode.