The number entered does not belong to a valid Public Mobile Subscriber.

[asfyip]

Today, I ported over my number from Koodo to Public Mobile.  However, when I tried to refer my mom to Public Mobile, I received the error stated above.

Can I first activate my mom's SIM without referral and then get a mod to apply the referral credit to my account later on?

Thanks.

[k4]

The same thing happened to me - I just waited the next day and it worked.

[srlawren]

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@daredogg wrote:

If you proceed without entering the referral, it can't be added later. Please wait for a moderator to help you out. Sorry for the inconvenience, but we don't want you to lose out on the referral.

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I can confirm that unfortuately this is 100% correct.  It was confirmed to me from Shazia over private message about a week or so ago.  😞

[asfyip]

Thanks for the tips everyone.  I will be waiting for a mod to assist.

[daredogg]

If you proceed without entering the referral, it can't be added later. Please wait for a moderator to help you out. Sorry for the inconvenience, but we don't want you to lose out on the referral.

[Sameer]

The best I've seen a mod do is $20 one time credit for the referrer. I would suggest waiting for a mod reply, or just rebooting your phone/waiting a bit more and trying to referrer method to see if it picks it up now. Just less hassle to have it automated.

[computergeek541]

Usually the refereal needs to be completed during activation.  If the referal system is not recognizing the number, you'll need a moderator to assist you.

[asfyip]

Yes, the port is completed and the number is active on PM network.

[ben10nnery]

Is your number ported over completely and your phone active on the Public Mobile network?