cancel
Showing results for 
Search instead for 
Did you mean: 

Text not working after top up

dboughner
Great Neighbour / Super Voisin

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks 

3 REPLIES 3

Anonymous
Not applicable

@dboughner wrote:

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks 


Adding money doesn't do anything until you spend it. If you wish to renew your plan early then you'd need to contact the mods. Or you could do an immediate plan change to something else.

There are other apps that would let you "text" using data/wifi.

hzmy
Model Citizen / Citoyen Modèle

@dboughner wrote:

I used up my included 50 outgoing text so I added some money to my account assuming this would allow me pay per use texting but it's not working. I can recieve but not send text?? Thanks 


I assume it might take a bit of wait.

Restart the phone, or repop the sim card.

Worst case, try lost/stolen tricks...

Murco
Model Citizen / Citoyen Modèle

@dboughner   Did you try rebooting device?

Need Help? Let's chat.