My wife's has a Motorola 5G ACE phone. (As do I) Uses "Textra" as her texting app. Until a few days ago, everything worked well. She could send and receive texts and they'd happen quickly, plus, when she sent texts, she'd get reports right in the texted bubble when the text was sent and when it was delivered. Now, suddenly, she is (a) receiving texts HOURS after they were sent to her, (b) itsmore often than not taking an hour or more for her texts to be received [occasionally they go quickly, but mostly they're very badly delayed], (c) She only sporadically receives any 'Sent/Delivered' reports.
On my phone, all of this works normally. Last week, we even did a factory rerset on her phone and re-installed everything fresh. Made no difference.
She's thinking she needs a new phone. I'm thinking before we do that, we need to somehow learn whether it's a network issue with PM regarding texts, specifically. Can someone tell me if there is such an issue that might be affecting some accounts but not others, or at least point me to where I CAN find that out? Really need to rule out Network issues before buying a new phone, otherwise we could have the same problem on the new one.
Appreciate any help.
