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Switching plans

Thisnameistaken
Great Neighbour / Super Voisin

I am thinking of switching my plan from 25 to 29 dollars a month for 10 gb of data rather than 4. Today is the second day of my 4gb monthly plan, but instead of charging the difference between the two plans and just adding more data, it wants to charge full price. Is there a way to get around this? I dont want to pay twice for one month, and yes this is via the app.

4 REPLIES 4

Thisnameistaken
Great Neighbour / Super Voisin

Thank you, I do see change on renewal, which I selected, but I was wanting to switch earlier cause I may need more data this month.

TheSterlinger
Mayor / Maire

@Thisnameistaken 

On a plan, you would like to change to, select Change on Renewal

 

TheSterlinger_1-1763833789505.png

 

 

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