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DogDog
Good Citizen / Bon Citoyen

Once I leave PM, do I still have access to my account on PM?

5 REPLIES 5

If you ported out your number, your account was closed already.  The 90 days only applies for people who suspended the account, not if they left PM

If you left, and need invoices, you need to message PM for help

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:

     https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

DogDog
Good Citizen / Bon Citoyen

No true, I am supposed to still have access to my account for the next 90 days. right now, nothing is working and I do not have access to my account

DogDog
Good Citizen / Bon Citoyen

Then tell me how this is supposed to work. Like any other platform which still grants you access for any information I may need and an records for transactions that had happened... HOW DO I GET COPIES OF ALL THE INVOICES FOR MY TAXES if I have no access to anything any longer?

 

will13am
Oracle
Oracle

@DogDog , your account would be disabled and you will no longer have access to it once you leave this service.  

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