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Subscription problem

EhsanTaro
Great Neighbour / Super Voisin

I am not a Public Mobile customer. I want to buy the $23 4G plan but when I make an account it shows $50 5G.

I want this plan:

EhsanTaro_0-1772042770317.png

It shows this for checking

EhsanTaro_0-1772042897248.png

 

1 REPLY 1

Sansan
Mayor / Maire

That is strange. I think someone else mentioned something like that yesterday. 

So when you clicked on the $23/2Gb like and made an account the payment page is asking for $50?

I have an account already so I cannot run through it. However,  I did click the link to subscribe and the first step did show correctly at the $23/2 but I'm not able to continue.

Could be an error. Please message Public Mobile directly for them to investigate at the link below. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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