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Subscription change

SA_audio
Great Neighbour / Super Voisin

Hi,

I have $25 subscription with 1GB data. when I went to change subscription I have noticed new plan with $25 subscription for 5GB date. I subscribed it for next renewal. 

I have added Add ON 1000minutes long distance call to India. It was not going through when I was trying to pay. So I logout and log in back. 

I have noticed my subscription plan has changed to $45. How to fix it back to $25 plan?

Thnaks

1 REPLY 1

HALIMACS
Mayor / Maire

That sounds like something you'll need assistance from the Customer Support Agent's, @SA_audio 

To contact a Customer Support Agent, there are 2 methods:

  1. Use the ticketing system by clicking here , then Contact Us,  or
  2. Send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.

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