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Signal keeps dropping

dewie
Great Neighbour / Super Voisin

Hello,

 

my galaxy s6 drops signal at least once a day but never did this while I was on Telus. If it is the same network why is this happening?

 

I have tried taking sim in and out restarting and selecting public mobile as my carrier in settings

 

thanks,

5 REPLIES 5

Rockdaddy22
Retired Oracle / Oracle Retraité
That's ok, it's always nice seeing you 🙂 Im so happy you're not experiencing any issues. Once you get past the initial setup, it's usually golden 🙂

Civic_E
Model Citizen / Citoyen Modèle

Good morning my friend, how are you? @Rockdaddy22  . Can't make time to come here as often because of work load and most of all not experiencing any issues with PM.

Rockdaddy22
Retired Oracle / Oracle Retraité
Good morning Civic 🙂

Civic_E
Model Citizen / Citoyen Modèle

@dewieI think it's your high end device that has issue. I am using BLU phone never had a dropped call. Or could simply be a dead spot, may be there no tower near by to do call handover. Try in a different location.

Rockdaddy22
Retired Oracle / Oracle Retraité
Anyway you could test it in a different phone?
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