Shipping Refund

[tams47]

Brand new to PM...I read that they are offering a refund on teh $10 shipping charge when you order your SIM.  HOw do we get this credited to our account?  Thanks!

[tams47]

JUst wanted to note that I recieved an email this morning and my refund has already been processed - great service!

[tams47]

Excellent, thanks for your help 🙂

[ute1978]

This is what you get in your confirmation email after you ordered:

"To request your rebate, email rebate@publicmobile.ca with your SIM order number (see the subject line of this email) and your Public Mobile phone number included. We’ll issue your rebate within 7 days of the email being received."

[chrstyles · Accepted solution]

Hi,

You have to email rebate@publicmobile.ca with your activated phone number once you've activated service. After that, you will receive the rebate/refund within 7 days. Hope that helps