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Service suspended

rosemariespence
Great Neighbour / Super Voisin

WHY IS MY SERVICE SUSPENDED. I PAID FOR MY PHONE ALREADY AND IT HAS NOT BEEN APPLIED TO MY ACCOUNT!!!!!!!!!!!!!!!!!! THIS COMPANY IS A JOKE!!!!!!!!!!! THERE IS NO ONE TO TALK TO!!!!!!!!!!!!!!

2 REPLIES 2

sandpublic
Town Hero / Héro de la Ville

@Rkumar wrote:

Can anybody help to get my problem fixed because my account shows suspended even I made payment two days ago. For 2 days it had been working fine.


If you had a legacy plan there seems to be an issue with plans not changing, you should contact a moderator, you can send them a private message here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


Note: It appears that this problem is being reported by many customers so it might take longer than usual for a moderator to get back to you. Please be patient.

Rkumar
Great Neighbour / Super Voisin

Can anybody help to get my problem fixed because my account shows suspended even I made payment two days ago. For 2 days it had been working fine.

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