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Self serve

111111
Great Citizen / Super Citoyen

Self-serve account login has been down every time I want to use it does anyone wanna tell me why they do maintenance every single week it’s driving me crazy LOL

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@111111 wrote:

Self-serve account login has been down every time I want to use it does anyone wanna tell me why they do maintenance every single week it’s driving me crazy LOL


Maintenanance and down time is common during the night.  Usually, *611 is still accessible during these maintenance periods, although I do recall a recent time when *611 was taken down too without any warning. I can only suggest to try to perfrom your self serve activities during daytime hours, if possible.

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@111111 wrote:

Self-serve account login has been down every time I want to use it does anyone wanna tell me why they do maintenance every single week it’s driving me crazy LOL


Maintenanance and down time is common during the night.  Usually, *611 is still accessible during these maintenance periods, although I do recall a recent time when *611 was taken down too without any warning. I can only suggest to try to perfrom your self serve activities during daytime hours, if possible.

esjliv
Mayor / Maire

@111111 wrote:

Self-serve account login has been down every time I want to use it does anyone wanna tell me why they do maintenance every single week it’s driving me crazy LOL


Hello @111111 ,

 

It was a scheduled system down period. You should be all good to go now.

 

https://productioncommunity.publicmobile.ca/t5/Announcements/System-maintenance-From-January-16th-20...