12-20-2021 12:42 PM - edited 01-04-2022 04:53 AM
My wife just signed up and needs SIM network unlock NCK to get started. Does that come from her prior carrier?
Solved! Go to Solution.
12-20-2021 12:55 PM
@Pipcan Yes, check with the provider where you got the phone from. Would be easier if you have not cancel the service yet. However, they should provide you the code whether you are still customer or not. 🙂
12-20-2021 12:48 PM - edited 12-20-2021 12:58 PM
try to put it 1234
Where To Find Your PUK
A Personal Unlocking Key, or PUK code, allows you to reset your SIM card’s PIN number, after you’ve entered an incorrect PIN three times. To get your PUK code, please start a conversation with our virtual assistant, SIMon, to submit a ticket to the Customer Support Agents by clicking here link..
Where to find your PUK (publicmobile.ca)
Edit: SIM locking was ultimately banned in Canada on December 1, 2017 as part of amendments to the Canadian Radio-television and Telecommunications Commission's Wireless Code. All new devices in Canada must be sold unlocked, and carriers must offer to unlock existing phones free-of-charge.
12-20-2021 12:47 PM - edited 12-20-2021 12:49 PM
Yes, they should supply that to you for free. You just have to ask them for it.
Also, if your phone is a Samsung you can also call them directly and ask them for that code.