05-30-2020 06:45 PM - edited 01-05-2022 10:58 AM
Hi guys, I am not sure what should I do. I have ordered SIM card since 18th May, it has been 12 days and I still haven receive anything yet...
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05-30-2020 07:30 PM
@euweiy check the little envelope top right corner for their reply it could be between 2 to 48 hours for a response good luck
05-30-2020 07:20 PM
@RossN Alright thank you, i just submitted a ticket.
05-30-2020 07:09 PM
@euweiy hi unfortunately it doesn't always work especially lately their tracking is not the best I would just contact the moderators
05-30-2020 07:03 PM - edited 05-30-2020 07:06 PM
05-30-2020 07:02 PM - edited 05-30-2020 07:04 PM
Nope, I checked my mailbox every single day but nothing inside. I have tried track on Canada post but it keeps saying invalid postal code / or unavailable. 😞
Yes i order from public mobile website.
05-30-2020 06:56 PM - edited 05-30-2020 07:06 PM
Alright, I am try send a private message. Ty
05-30-2020 06:51 PM
Sim card should have arrived by now. Did you order from Public mobile?
You could track via Canada post.
05-30-2020 06:48 PM
@euweiy , please contact the moderator team. Click on the question mark and follow the prompts. They will look after your concerns.