SERVICE DOWN

[adelaidecheung]

why you guys cancel my service, i can't even log in, now I don't even have access to the account

[youbme]

As @Luddite stated, you will need to send a private message to the @CS_Agent right away. Be sure to include your Name, Phone Number, and details of your issue.

If you can't login to self-serve (My Account), there might be an issue with your password. Have you tried resetting your password? Hopefully you will be able to get your service up and running soon.

Please keep us posted.

[Luddite]

@adelaidecheung Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.