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Reprovision Tethering

mafran
Great Neighbour / Super Voisin

My cellular data works but hotspot has no internet.  I'm using an iPhone 16 Pro and hotspot connects but doesn't pass data.  Please reprovision tethering on my line.  

4 REPLIES 4

mafran
Great Neighbour / Super Voisin

This did not work. My partner has PM and an iphone (13 Pro) and has no issues with hot spotting.  

mafran
Great Neighbour / Super Voisin

This did not work.

slusagm
Mayor / Maire

PM does not block hotspot 

Make sure your have latest iOS and update Carrier Profile 

Reboot phone and Reset Network Settings, usually that works.

LL8881
Great Neighbour / Super Voisin

Please try the following

  1. Reboot the phone and reset the network settings
  2. Reseat the sim card. Turn off the phone, remove the sim for a minute before you put it back in and setup Hotspot again
  3. Check APN, go Settings > Cellular > Cellular Data Network > PERSONAL HOTSPOT / APN , make sure it is set as  sp.mb.com , and Leave Username and Password blank.
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