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Replying to private messages

mimmo
Retired Oracle / Oracle Retraité
Thought I would throw the question out there. Was wondering if you have to log into community to reply to a private message or if you can reply through email. I have email notifications to on, so was wondering if I could simply press reply.
10 REPLIES 10

Mana
Mayor / Maire

Thank you everyone, it was a good test. 

 

Cheers 🙂

mimmo
Retired Oracle / Oracle Retraité
Nope. Was worth a try.


@mimmo@  wrote:
Pm sent

Replied directly from my email. I guess you didn't get it.

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

mimmo
Retired Oracle / Oracle Retraité
Pm sent

How come mods are able to reply to our pms from email clients? May be different system?

 

@mimmo @SD08 @Mana Send me a pm, i am curious to test this out. 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

mimmo
Retired Oracle / Oracle Retraité
Sounds like we found the answer. Again it was just a curiosity. But it actually could be a cool feature. I know many support sites work that way.

SD08
Retired Oracle / Oracle Retraité

I just tested by replying to the e-mail notice for @Mana's  post.  The message has not appeared in this thread.  Since it doesn't seem to work for forum messages, I don't see it working for private messages either.

Mana
Mayor / Maire

We can run a test and find out. 

SD08
Retired Oracle / Oracle Retraité

Seeing as the notice comes from a "community notification" email address, it's probably a bot you'd be replying to.   That's the same e-mail address that sends the notifications for replies to forum threads.  I doubt that any replies to it would redirect to the proper place or person. 

Mana
Mayor / Maire

@mimmo I just checked the private message email in my email inbox, it doesn't say not to reply to it, however, the reply email address seems to be a common community notification email address.  So I am not sure if it goes to someone. 

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