07-20-2017 04:23 PM - edited 01-04-2022 02:23 PM
Hello,
I just got a new sim card and vouchers. I'm setting up a phone for them.
I used the get started button. Put the sim card number, all the infor necceray, name, adress and all. the 2 vouchers numbers and chose a new phone number.
When I click on create account and enter the phone number it says this: * The phone number entered is invalid or you may have created your profile already. If you've forgotten your password, please click here.
If I enter the user name and password it says: Sorry, your login attempt failed. Please try again.
So one way or the other it's not working. The sim card is activated I put it in the phone and I do get (public mobile with the bars)
But I just can't do the rest. I hope that all this money is not wasted.
UPDATE: The SIM is working... I added the 2 vouchers and it took them, but I have to put another in not enuf to work. But the sim is working. I just cant do anything on the web site.
Ty
Ty
07-20-2017 04:56 PM
Looks like you'll need a moderator's help.
Click this Moderator_Team link to private message for assistance.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...
Include your PM SIM card number, e-mail address and phone number.