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Registering Account

Rorowhittic
Great Neighbour / Super Voisin

Having issues registering my account. Every time I try it gives wrong links.

2 REPLIES 2

HALIMACS
Mayor / Maire

@Rorowhittic 

 

Use desktop or laptop, if you can.

 

Clear cache and cookies, and use an incognito or private tab to do this.

 

Mobile is less reliable when doing account-related stuff with PM.


@Rorowhittic wrote:

Having issues registering my account. Every time I try it gives wrong links.


Did yuou already activate your service?  If you have already actrivated your service, there is no need to create a Self Serve account unless you activated quite a while ago and did it at a retail store.  If that's the case, you would need to submit a ticket through the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html to get a cuistomer support agent to create the Self Serve account.

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