05-11-2023 05:53 PM
Having issues registering my account. Every time I try it gives wrong links.
05-11-2023 05:56 PM
Use desktop or laptop, if you can.
Clear cache and cookies, and use an incognito or private tab to do this.
Mobile is less reliable when doing account-related stuff with PM.
05-11-2023 05:56 PM
@Rorowhittic wrote:Having issues registering my account. Every time I try it gives wrong links.
Did yuou already activate your service? If you have already actrivated your service, there is no need to create a Self Serve account unless you activated quite a while ago and did it at a retail store. If that's the case, you would need to submit a ticket through the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html to get a cuistomer support agent to create the Self Serve account.