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Refund

781945
Great Neighbour / Super Voisin

I have decided to stay with my existing carrier. i have paid and received my sim card but have not yet activated my account.

4 REPLIES 4

Destructionist
Good Citizen / Bon Citoyen

Why the change of heart? I just switched, I was nervous of it at first but so far no regrets. Pretty new though.


@781945 wrote:

I have decided to stay with my existing carrier. i have paid and received my sim card but have not yet activated my account.


Sorry,but in cases where customers change their minds, there are no refunds.  Please remember that all sales at Public Mobile are final.

TheSterlinger
Deputy Mayor / Adjoint au Maire

Most likely you will not get a refund as Public Mobile is prepaid, but you are welcome to try you below to submit a ticket to a Public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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