Refer-a-friend

[hochimin111]

My public phone number is 780-XXX-XXXX. and i was refered by Sungsam Heo 780-XXXX-XXXX but i forgot to put it during the time of activation. the associate talked with the channel care and he was told to send message on here.

[Lochness88]

 Unfortunately you are not able to add it after you can speak to moderator See if they are able to help you out. 

[stonechucker]

Referals can not be added after activation.  There is no process to do this.

Sorry, but you're out of luck on this.

[matbasm]

@hochimin111, Generally speaking, the referal MUST be entered at time of registration/activation.  That said, if you want to ask a Public mobile employee about it, you need to send a private message to the moderator team.

Click here to send the moderators team a private message. Moderators' hours of operation are M-F 9AM-9PM(EST) & S/S 9AM-7:30PM(EST)
Information regarding the moderators team can be found by following this link.

Also, you should edit your initial message and remove the phone numbers since this is a public forum, and anyone can see your private information.

Please let us know what happens with the moderators...