Reactive my account please

[rrwfreedom]

I have topped and changed the plan since service been suspended at renewal day which can is today, but still not back to active, please help

[Shazia_K]

Hey @rrwfreedom, 

I'm sorry about this, 

I was unable to locate your account, is it possible to send me a private message with your Public Mobile phone number? 

Thanks,

Shazia

[Luddite]

Try rebooting your phone and also check your account to ensure it now says active and the plan is correct.

While you are doing that let's notify our moderator @Shazia_K to assist you in case that does not work.

[rrwfreedom]

Still not working

[NDesai]

If you have sufficient funds and your account currently says Expired, don't worry, everything will be normal by tomorrow morning. You should not have any interruptions with the services.