Re activate account

[ludwignemeth1]

Hello,

I need to re-activate my account. It says i have insufficient funds, but when i try to pay using my credit card, it says i have enough funds. Please help

[gblackma]

Or @ludwignemeth1  you can use recharge.com in a pinch from the comfort of your home. You pay a tiny fee.

https://www.recharge.com/en/canada/public-mobile-top-up?aid=125&gclid=CjwKCAiA66_xBRBhEiwAhrMuLQNAbG...

[CannonFodder]

---

@Dentremonterin7 wrote:

If your not set up with auto pay, you might have to go to your local grocery store and manually put the correct founds in 

---

Or to clarify, you might have to go to the grocery store, or any mobile phone kiosk that sells PM vouchers, buy one of those, and use that to manually input the funds.

[Dentremonterin7]

If your not set up with auto pay, you might have to go to your local grocery store and manually put the correct founds in 

[Staliger]

---

@ludwignemeth1 wrote:

Hello,

I need to re-activate my account. It says i have insufficient funds, but when i try to pay using my credit card, it says i have enough funds. Please help

---

Just add money equal to your plan + $1 extra, and reactivate the account. Everything should work fine.

[popping]

---

@ludwignemeth1 wrote:

Hello,

I need to re-activate my account. It says i have insufficient funds, but when i try to pay using my credit card, it says i have enough funds. Please help

---

Just add enough fund to your account to pay your plan fee without getting the rewards.  Then, click on Reactivate your plan link on your overview page after login.