Thursday
How many days are we expected to wait for an answer?
I have sent 2 messages on Monday, 1 yesterday and 1 today with no response yet about being doublecharged
I did that already. I have 2 tickets open, one from 4 days ago and 1 from yesterday. no answer
HI @sebastienauger
you message PM agent yet?
or message them again , they will reply today
ask PM support agent to help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
