10-27-2021 01:35 PM - edited 01-04-2022 05:19 AM
I have an existing PM # and I want to port my Vonage # to PM replacing my existing PM #.
Will I lose my existing rewards if I port Vonage # to PM?
Is it possible to replace existing PM # with Vonage #?
Thanks
Solved! Go to Solution.
10-27-2021 01:49 PM
@rrajnish : Think of the link as being for the Telus family. If your number passed that test then log in to your self-serve and choose Change Your Number and follow the process of transferring your number from a different provider.
Landlines and voip providers seem to take longer to complete the transfer.
10-27-2021 01:45 PM
@rrajnish Your rewards are tied to your account so you won't lose them.
10-27-2021 01:44 PM
@Anonymous wrote:@rrajnish : Porting in numbers does not affect rewards.
Have a look here to see if your number is transferable.
Great link but it should be mentioned it works for Public Mobile too! New customers might be confused why are you sending them to Koodo not being aware it is the 'same' company.
10-27-2021 01:43 PM
Thanks, the link is for Koodoo mobile
Will changing PM# automatically port that # from Vonage?
10-27-2021 01:39 PM
@rrajnish wrote:Will I lose my existing rewards if I port Vonage # to PM?
Is it possible to replace existing PM # with Vonage #?
You should not lose any rewards when changing phone number. Porting is just phone number change.
10-27-2021 01:38 PM - edited 10-27-2021 01:38 PM