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Re: Subscription Renewal Timing

AndrewMiller
Good Citizen / Bon Citoyen

so if my subscription ends on Jan 31 , does that mean I can still use the service until 1159pm Jan 31? Or 5pm? Or 1201am as soon as Jan 31 hits , it shuts off my service without a card payment? I see nowhere that gives clarity on this 

1 REPLY 1

softech
Oracle
Oracle

@AndrewMiller 

the cycle date shows on My Account is confusing 

if you last payment date was Jan 1 and the cycle on My Account shows Jan 1 - Jan 31, then service will stop right at Jan 31st 00:00 , ie last date with full service would be Jan 30th

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