08-25-2025 02:35 PM
how do I get my service working I can only call outgoing but not receive calls or send and receive texts
08-25-2025 06:36 PM
make sure you moved old sim card or disable old esim. Then Reboot phone and reset network settings
If outgoing call works and just not incoming, it is a porting issue. There is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them
08-25-2025 06:29 PM
I can't log in to my account as it requires me to get text confirmation and I can't receive texts