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Re: Not able to enter Promo Code when I renewed

JC123456
Great Neighbour / Super Voisin

I'm experiencing the same issue. Were you able to get this resolved? I'd appreciate any tips you can give. Thank you!

2 REPLIES 2

BKNS27
Mayor / Maire

@JC123456 

I am not aware of any promo code when returned to PM?

Are you referring to the Referral Code?

slusagm
Mayor / Maire

@JC123456 Each case is different, but get Public Mobile to assist for your situation 

Simply open ticket with PM using Expert Messaging.  Click the Orange Chatbot icon on the lower right to start, or use this link  https://widget.telus.tiia.ai/libs/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&lang=en&toggle=fal...
 (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) 
 
PM will reply you via Expert Messaging   between 9AM-10PM EST (Mon-Sun)
(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )