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Re: No Cellular Options

K801
Great Neighbour / Super Voisin

I’m also facing the same issue- one bar, to SOS and back. When I turn off wifi, only LTE but nothing actually loads. My eSIM is active, the network is public mobile but also flips to “not available”. My phone is essentially an iPad. Turned airplane mode on and off, my account is paid to date it’s set up with my credit card I have no late payments. It’s been happening since yesterday.

Anyone else facing this issue? Can anyone help?

3 REPLIES 3

Don't just toggle airplane mode, it is not that useful. Reboot your iPad and Reset Network Settings 

K801
Great Neighbour / Super Voisin

Renewal is Aug 23rd, so payment isn’t an issue, and there’s no outage in Toronto…

slusagm
Mayor / Maire

I have no trouble with the service 

But check if service status here

https://www.telus.com/en/ab/outages

Also, check My Account to confirm if account is active, maybe it is renewal day today but Autopay failed