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Re: Interruption to billing cycle date

Miguelo22
Great Neighbour / Super Voisin

Related Question.... I was travelling, making use of the Mexico coverage.   My billing cycle ended Feb 18, didn''t have $ in the account, so Public of course defaulted coverage... strange thing is, I could still phone Canada, so I didn't know my payment had been missed, didn't know to fix it!   Dunno why I didn't get an email notification! 

... In any case, I need to start up my phone, but don't really want to pay $35 for just the next 3 days...... the QUESTION...... does billing cycle start today, or will my payment cover back to Feb 17, with a new payment in 2 days? 

 

2 REPLIES 2

Miguelo22
Great Neighbour / Super Voisin

Thanks.  It all was much simpler than that.  I looked at my account, paid it manually, and the payment cycle was moved to today.  

hTideGnow
Mayor / Maire

hi @Miguelo22 PM is prepaid and you won't have chance to get away without payment 

if you see plan suspended, maybe just browser cache, please use Incognito/private/secret mode on your browser to login My Account to confirm again

And what you meant by restart a plan for 3 more days??

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