I cannot send or receive text messages

[Char16]

Same

[Brock0Lee]

Exact same issue happening to me on a new activation with a number transfer.  Voice and data works without issues,  no incoming or outgoing texts. 

[Char16]

Thank you so much! Its been weeks now and I went to the Telus and they weren't sure what I could do either. 

[hTideGnow]

HI @Char16 

new activation?

Yes, if only SMS an issue, it is a PM system problem with new activation.   Voice, data both work but just SMS is the problem.  And with the SMS problem, it will affect account verification.   PM is aware of the problem and can only fix the issue one account at a time.   

Please submit a ticket with CS Agent using  direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437