Question

[Dio331]

 Hello,
I just ported my old phone number from TELUS to Public Mobile and everything is working great.
I had no contract with Telus and my question is: do I have to contact TELUS now to tell them I switched providers?

Thank you very much for you help.

[trshtup]

I just went through the same process with Bell, and was concerned about my servive being canceled as well.  A couple of days after dialing every thing in with PM I called Bell to make sure everything was legit, and it was.  I imagine Telus is the same - your service with them will be deactivated but you should definalety call them to get confirmation on the cost of your final bill (or credit if you're lucky).  🙂

[ayoung3366]

once your port your number from Telus it automatically cancels your plan with them so there is no need to contact Telus after.

[jheili99 · Accepted solution]

hi and welcome..

now, once port was successful Telus account will automatically close...and they will send you a final bill ..

cheers