Puk code

[Dman587_780]

So I put a sim pin on my SIM card cuz my ex gf kept creeping and she put the wrong code in to many times and it’s saying I need a puk code... PLEASE HELP!!!

[darlicious]

@Dman587_780 

Put "Urgent need PUK" and "human" and follow the prompts to submit your ticket via Simple--Simon. Keep an eye on your private message box the envelope icon at the top right corner of the screen. If you remain online for awhile you might get lucky and have a night CSA reply otherwise you will not get a message until the morning.

[computergeek541 · Accepted solution]

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@Dman587_780 wrote:

So I put a sim pin on my SIM card cuz my ex gf kept creeping and she put the wrong code in to many times and it’s saying I need a puk code... PLEASE HELP!!!

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You enabled the SIM card PIN secuirty feature?  You'll need to get the SIM's PUK by contacting customer support at: https://widget.telus.tiia.ai/publicmobile/publicmobile.html

An alternative would be to siwtch to a new Public Mobile SIM card if you have one available and don't wait to wish for  reply from a customer support agent.

[ShawnC13]

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@Dman587_780 wrote:

So I put a sim pin on my SIM card cuz my ex gf kept creeping and she put the wrong code in to many times and it’s saying I need a puk code... PLEASE HELP!!!

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You will need to contact the Customer Support Agents through the chat bubble in the lower right hand corner and get the code from them.  If you have a Samsung you can contact them and they may give you a Master PUK that will help you out.