@skc wrote:
Dear Moderator team,
I wanted to port out my existing number and have a new phone number assigned to my existing sim and account, is that possible?
If you want to talk to the moderators, you should send a private message using the envelope at the top right.
If you port out your Public Mobile number to another carrier, that cancels the Public Mobile line. HOWever, you could open up another Public Mobile line (before you port out the first Public Mobile line) using a referral from the first ine, to get a $25 referral credit. Then port out the first line to another carrier. Finally, port in the number (that you were referencing earlier) to the second Public Mobile line. The result is the same, but you will get a $25 referral credit for the 2nd Public Mobile line. Good luck.
Just to be clear, using the above method I've outlined, you will lose any credits/referrals you had on the first Public Mobile line
If you're not attached to the Public Mobile number (and just wanted to get rid of it) and want to port in another number, you can port it in anytime. If it's a Koodo prepaid number, you have to message the mods to do that.
If all you want to do is change the Public Mobile number that is currently assigned, you can 'Change number' as @CellGirl mentions; porting in or out would not be necessary in this case.
