Porting number
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09-02-2022 08:12 PM
Trying to transfer over from Telus, did everything and when it gets to the part where it transfers my number I get and error and have to make a ticket. It already charged my credit card aswell.
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09-02-2022 08:24 PM
@Ryanj9422 - you can submit a ticket by methods provider, and while you wait (or try this first) you can see if you can have this completed via the Telus porting number.
Check your Private INBOX messages, I have sent you the TELUS Porting phone number.
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09-02-2022 08:16 PM
If you need to contact customer service agent
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
check your community envelope for a reply
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09-02-2022 08:14 PM