01-24-2026 09:32 PM
Just ported my phone number from Fizz. Authorized Fizz with the YES response and got a response from them as well confirming port was complete. Got a SMS from Public Mobile saying the account number is wrong and that they'll reach out but I've received nothing yet. Is there a way to contact porting support? Tks!
Solved! Go to Solution.
01-24-2026 10:17 PM
Hey, I have the same issue, could you send me their number as well?
01-24-2026 09:40 PM
there is a porting assistance team you can call and check and update the account number. I can't post the number here, but I will message the number to your community inbox. Please check and call them
But if you cannot reach them or they said they cannot help, you will need to contact PM using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
And CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote