Plan expired
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 01:44 PM - edited 01-05-2022 07:05 AM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-05-2019 06:27 AM
@Dnop68 can you try making a manual top up and reactivation in your self serve account.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 03:09 PM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 02:46 PM
@Dnop68 wrote:Had to change credit cards.
Made payment .
Still no service??
Please send a message to the @CS_Agent by clicking on the following link:
The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
While you are waiting for moderator, you may try the lost/stolen phone trick.
1. Login to your self-serve account.
2. Report your phone lost/stolen using [Plan and Add-Ons] --> [Lost/Stolen Phone]
3. Logoff
4. Wait 5 minutes and login again
5. Report your phone found.
6. Re-start you phone to provision your account again.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 01:53 PM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-04-2019 01:52 PM
@Dnop68 wrote:Had to change credit cards.
Made payment .
Still no service??
@Dnop68 this might have something to do with your other post. Does your overview page show an Available Funds balance > $0? The status shows as Expired?
>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
